Returns & Exchanges
At Kangaroo Kids, we want your little ones to love their new outfits, which is why we offer a hassle-free 30-day return policy for all unworn and unwashed items. If the fit isn't perfect, we are here to help you find the right size or provide a full refund.
Return Process
- 1.Initiate Your Return
Visit our online returns portal and enter your order number and email address to select the items you wish to send back.
- 2.Pack Your Items
Place the items in their original packaging with all tags attached, ensuring the clothing is clean and folded to prevent damage.
- 3.Attach Shipping Label
Print the prepaid return shipping label provided via email and securely affix it to the outside of your package.
- 4.Drop Off and Refund
Drop your package at any authorized carrier location; once we receive and inspect the items, your refund will be processed within 5-7 business days.
